TRACKING NUMBERS ARE SENT VIA EMAIL AFTER PROCESSING
Processing can take 1-3 Business days based on order volume.
Shipping can take 1-3 Business days based on your location.
Processing means we've received your order and are in the process of filling it. Shipped means we've filled this portion of your order. It's on the delivery truck and will be delivered soon.
Please leave a valid contact email for tracking.
Packages will be shipped using USPS
please visit there website for any postal delays.
***BUSINESS DAYS DO NOT INCLUDE HOLIDAYS AND WEEKENDS.
***ALWAYS ALLOW ONE EXTRA BUSINESS DAY FOR PROCESSING AFTER A HOLIDAY OR A SALE.
***WE DO NOT SHIP ANY PRODUCTS ON SATURDAYS or SUNDAYS.
Questions regarding orders must be sent to contact @ Growusnow@gmail.com Please include name, order number.
INCORRECT SHIPPING INFORMATION:
If a package is returned to Grow Hair Restoration due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the re delivery cost. GROW HAIR RESTORATION is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.
LOST OR STOLEN PACKAGES:
GROW HAIR RESTORATION is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, GROW HAIR RESTORATION will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate. “If you added Guide Shipping Protection to your order and now are experiencing issues, please go to http://www.guidepro.io to file a claim. Once submitted a Guide representative will begin processing your claim and follow up with you via email."
WE USE STANDARD SHIPPING OR EXPRESS PRIORITY WHICH RANGES 1-3 BUSINESS DAYS DEPENDING UPON YOUR LOCATION.